Logistics
Routing, tracking, rate quoting, claims handling, southbound support, annual rate updates, and automation resources that help keep freight moving efficiently across the network.
Start here
Build the logistics foundation first.
Start with Programs, then continue into daily workflow pages for Rates & Quotes, Tracking, Claims, and Southbound support.
1. Programs
Review routing procedures, tracking support references, freight claims resources, and logistics program tools.
Start Training →2. Rates & Quotes
Continue into freight rate calculations, quote workflows, carrier pricing references, and rate training resources.
Start Training →3. Tracking
Understand tracking workflows, carrier references, and shipment visibility support.
Start Training →Core logistics topics
Logistics learning areas.
Select a topic to open the full training page. Only pages with actual resources are routed here.
Programs
Routing procedures, tracking support references, freight claims resources, and logistics program tools.
Start Training →Rates & Quotes
Freight rate calculations, quote workflows, carrier pricing references, and rate training resources.
Start Training →Tracking
Tracking workflows, carrier contact references, and shipment visibility support.
Start Training →Claims
Damage and loss claims procedures, documentation requirements, and claims workflow references.
Start Training →Shortage Paperwork
Shortage paperwork package and Southbound documentation support.
Start Training →Driver Pay
Long Haul Driver Pay SOP and Southbound driver pay process reference.
Start Training →Annual Rates
Yearly rate increase SOP and supporting fee increase documentation.
Start Training →Automations
Automations training schedule and workflow support resources.
Start Training →Meet the Logistics Team
Connect with the people supporting routing, rating, tracking, claims, and daily logistics operations.
Meet the Team →Documents & supporting resources
Preserved operational references.
These existing Logistics documents are preserved from the current HUB and rebuilt subpages.
Routing Tracking Freight Claims
PDF reference covering routing, tracking, and freight claims fundamentals.
Open Resource →Rates & Quotes Training Schedule
Training schedule and supporting resources for rates and quotes.
Open Resource →Tracking Application SOP
Tracking application standard operating procedure.
Open Resource →Claims Training Schedule SOP
Claims training workflow and SOP reference.
Open Resource →Shortage Package Complete
Southbound shortage paperwork package.
Open Resource →Long Haul Driver Pay SOP
Southbound driver pay process reference.
Open Resource →Yearly Rate Increases SOP
Annual rate increase workflow and system update reference.
Open Resource →Fee Increase Reference
Supporting fee increase document for annual rates.
Open Resource →Automations Training Schedule
Automation training schedule and system update reference.
Open Resource →Leader-led training videos coming soon.
Recorded sessions from Logistics leaders can be added to the relevant topic pages as they become available.