Shipping to Canada
Learn how Canada Ship helps U.S. companies move products into Canada through Frontier’s warehouse network, customs brokerage support, tracking, consolidation, and final delivery.
Learning Path
Learn it in simple stages.
This page is built for new sales reps. Focus on what Canada Ship is, why customers care, how it works, who to target, and what to say.
What is it?
Canada Ship helps U.S. companies ship products into Canada using Frontier’s warehouse network and crossborder support.
Why customers buy
Customers care about lower cost, faster movement, better tracking, and simpler crossborder support.
How it works
Products move to Frontier, consolidate where needed, clear customs, cross-dock in Canada, and move to final delivery.
What is Canada Ship?
Canada Ship is a crossborder shipping solution for U.S. companies that need to move products into Canada.
In plain English: instead of shipping every package individually through a parcel carrier, Frontier can help move shipments through a more coordinated Canada-bound process using warehousing, consolidation, customs brokerage, tracking, and final delivery support.
Why would a customer care?
Lower Cost
Consolidation can reduce transportation costs and may reduce repeated brokerage fees.
Faster Delivery
Direct linehaul movement into Canada can be faster than sending every shipment separately.
Better Visibility
Web Tracker helps clients follow the shipment journey and estimated delivery timing.
How does it work?
The process should be explained simply. A customer sends product to Frontier’s U.S. warehouse network, Frontier moves it into Canada, and final delivery is completed from there.
Module 4
Who should I talk to?
Open each prospect type to understand where Canada Ship fits best.
Module 5
What should I say?
Use simple questions first. Do not over-explain before you understand how the prospect ships today.
Start with their current process.
“How are you currently shipping product into Canada?”
Find the volume and pain.
“How many shipments are moving into Canada each week, and are they being shipped individually or consolidated today?”
Understand current spend.
“Are brokerage fees and transportation costs a concern with the way shipments are moving today?”
Connect Frontier carefully.
“Depending on your volume, there may be a better way to move product into Canada through consolidation and crossborder support.”
Module 6
Quick scenarios.
Use these to connect the service to real conversations.
Scenario: “We already use FedEx.”
Best response: “That makes sense. How often are you shipping into Canada, and are those shipments moving individually or consolidated today?”
Scenario: “We only ship a few parcels.”
Best response: “Volume matters for fit. If your Canada shipments increase or become more consistent, consolidation may become worth reviewing.”
Scenario: “Customs delays are hurting us.”
Best response: “That may be where Frontier’s customs brokerage and shipment visibility support can help strengthen the process.”
Scenario: “We ship weekly.”
Best response: “Weekly volume is worth reviewing because consolidation may help reduce repeated transportation and brokerage touchpoints.”
Sales Cheat Sheet
Quick reference.
| Question | Answer |
|---|---|
| What is Canada Ship? | A crossborder shipping solution for U.S. companies shipping into Canada. |
| Who is it for? | U.S. companies shipping single parcels, weekly shipments, or regular volume into Canada. |
| Biggest benefit? | Cost and speed improvements through consolidation and coordinated movement. |
| Is customs part of the conversation? | Yes. Customs brokerage support is part of the overall value story. |
| Is tracking available? | Yes. Web Tracker provides shipment visibility. |
Supporting resource
Use the customer cheat sheet when a prospect needs a simple reference for how Canada Ship works.
Module 7
Canada Ship Certification Quiz
Complete the 10-question quiz. Passing score is 80%.