Meet the Canadian Brokerage Team
Get to know the Canadian Customs Brokerage team supporting import processing, release activity, account management, documentation review, and daily brokerage operations.
Renee’s team presentation
Start with the embedded video to learn more about the Canadian Brokerage team.
Department structure
Review the team structure across operations leadership, account management, import analysis, release processing, and support roles.
Training path
Return to the Canadian Brokerage Hub or continue into Basic Brokerage, Advanced Brokerage, or PGA training.
Team presentation
Canadian Brokerage Team Presentation.
Watch this overview before reviewing the team structure below.
Canadian Brokerage Team Presentation with Renee’s Voiceover
This presentation introduces the Canadian Brokerage team and gives employees a helpful starting point before moving through the Canadian Brokerage training path.
Organization chart
Canadian Brokerage Organization Chart.
Use this organization chart to see how the Canadian Brokerage team is structured across leadership, account management, import analysis, release processing, and support roles.
Team structure reference
The Canadian Brokerage team includes operations leadership, account management, import analysts, release agents, and part-time release support.
Canadian Brokerage Leadership
Department leadershipAccount Management and Team Leads
Brokerage leadership supportImport Analysts
Import file review and brokerage supportRelease Agents
Release processing and daily customs supportPart-Time Release Support
Release support teamRelated resources
Continue through the Canadian Brokerage path.
Use these related pages after reviewing the team presentation and organization chart.
Canadian Brokerage Hub
Return to the main Canadian Customs Brokerage learning hub.
Basic Brokerage
Start with foundational brokerage concepts, importer responsibilities, and file movement.
Advanced Brokerage
Continue into AMPS, compliance risk, post-entry issues, and advanced process awareness.
MSR / Visual Importer
Review system training for PARS setup, entry workflow, release manager, and troubleshooting.
Return to the Canadian Brokerage learning path.
After reviewing Renee’s presentation and the organization chart, return to the Canadian Brokerage Hub or continue into operational Canadian Brokerage training.