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Meet Our Customer Service Teams

Meet Our Customer Service Team Presentations

Organization Chart Winnipeg

Meet the Customer Service Team PDF – Winnipeg

Customer Service Presentation (Winnipeg) with Suzette’s voiceover

Organization Chart Vaughan

Meet the Customer Service Team PDF – Vaughan

Customer Service Presentation (Vaughan) with Coral’s voiceover

Overview of Frontier's Services

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Customer Service (Winnipeg) Organization Chart

Suzette Gonzales

Patrick Wilson

Meagan Barbon

student/intern

Suzette Gonzales

Customer Service Manager

Suzette joined Frontier as an ISR over 11 years ago and will celebrate her 12-year anniversary in July 2022. She started with the company as an ISR, was promoted to a 2IC after several years, and was promoted again to manager, joining the operations management team in 2019. She is the Team Leader for Team 7 and was essential to the creation of the Customer Service Team in Winnipeg. Being one of the senior staff at Frontier, training new staff is one of the things she enjoys the most at Frontier. Suzette is also always actively involved in organizing company/team activities and events. She has a reputation as “coordinator of fun” within her department.
Suzette is a CCS designate and can converse in three languages (English, French, and Tagalog). During her spare time, she crochets clothing, accessories and plushies and her lifelong dream is to say she has visited all seven continents in the world. (She has been to four so far!)

Patrick Wilson

Integrated Service Rep - 2IC

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Meagan Barbon

Integrated Service Rep

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Customer Service (Vaughan) Organization Chart

Coral Snell

Rosa Nguyen

Deepam Choksey

Drastiben Bhatt

Patrice Tison-Clarke

Coral Snell

Customer Service Account Manager

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Rosa Nguyen

Logistics Coordinator

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Deepam Choksey

Logistics Coordinator

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Drastiben Bhatt

Logistics Coordinator

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

Patrice Tison-Clarke

Fulfilment Clerk

A brief bio about the person. Their industry experience, education, designations that you have or are working towards. Something else interesting. 

 

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