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General Office Skills & Training

This page will give you helpful tips and tricks to commonly used programs in the office that will help make your day-to-day work life easier.

Commonly Used Programs 

PDF files

Office Etiquette​

The Telephone​

Commonly Used Programs

What You Will Learn in this Section:

3 methods to Creating your E-Signature
1) Using paint
2) Using a stylus
3) Pen and paper – using a scanner

  • Adding your E-signature to documents such as:
    – Microsoft Word
    – Forms/Spreadsheets Excel
    – PDF Documents in Adobe

How to Create an electronic signature and add it to a document

Feedback survey on creating an e-signature 

PDFs

What You Will Learn in this Section:

  • How to Print a PDF document 
  • Using the “Able to Extract” program to convert a PDT to an Excel file

How to Print a PDF – Feedback Survey (Coming Soon)

How to convert a PDF to an Excel file using “Able to Extract”

How to Convert a PDF to an Excel file using “Able to Extract” (Coming Soon)

Office Etiquette

Emails

What You Will Learn in this Section:

  • How to appropriately communicate with your co-workers or clients via email.
  • Writing a clear and concise message 

Writing Emails

The Telephone

What You Will Learn in this Section:

  • How to appropriately communicate with your co-workers or clients via email.
  • Writing a clear and concise message 
  • How to appropriately communicate with your co-workers or clients via email.
  • Writing a clear and concise message 

Phone Based Customer Service

Phone Based Customer Service Quiz

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