Basic Brokerage
Build foundational awareness of core Canadian brokerage concepts, including direct shipment, importer of record responsibilities, short-shipped goods, and the basic life cycle of an import file.
Brokerage basics
Understand the starting concepts employees need before moving into advanced brokerage or system-specific training.
Importer awareness
Review why importer information, account details, and documentation accuracy matter in Canadian import processing.
Import file flow
Follow how a file moves from intake through review, release, exceptions, and follow-up.
Core modules
Start with the fundamentals.
Open one module at a time. Complete the video, review the supporting document where available, then take the quiz where provided.
What you’ll learn
- Review what the date represents
- Understand why timing affects processing
- Connect shipment movement to documentation review
What you’ll learn
- Understand importer responsibility
- Recognize why account information matters
- Know when details need to be confirmed
What you’ll learn
- Identify short-shipped situations
- Understand documentation impact
- Know when to escalate or confirm details
What you’ll learn
- Follow the basic file progression
- Understand where documentation matters
- Recognize common handoff points
Leader-led training videos coming soon.
Additional Canadian Brokerage walkthroughs will be added as they become available. Each session will include the video, supporting resources, and any required follow-up activity in one place.
Continue your Canadian Brokerage path.
After completing the basic modules, continue into Advanced Brokerage, PGA, or return to the Canadian Brokerage hub.