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WORKPLACE SKILLS

Positional excellence in communication and productivity.

EFFICIENCY

E-Signatures

  • Creating Digital Signatures
  • Methods: Paint, Stylus, & Paper
  • PDF & Document Overlay
E-Signature Video Mastery Quiz
DATA ENTRY

Able-2-Extract

  • Converting PDF to Excel
  • Data Formatting Accuracy
  • High-Speed Extraction
Conversion Training Video
ETIQUETTE

Email Standards

  • Clear & Concise Messaging
  • Professional Client Comms
  • Internal Tone Guidelines
Email Protocol (PDF) Etiquette Quiz
SERVICE

Phone Training

  • Personal Connection Skills
  • Warm Transfer Procedures
  • Avoiding "Dead Air"
Customer Service (PDF) Reception Protocol (PDF) Final Phone Quiz
Progress updates only after links are opened AND quizzes finished 100%.
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