Meet Our Customer Service Teams
Customer Service (Winnipeg) Organization Chart
Suzette Gonzales
Patrick Wilson
Meagan Barbon
student/intern
Suzette Gonzales
Customer Service Manager
Suzette joined Frontier as an ISR over 11 years ago and will celebrate her 12-year anniversary in July 2022. She started with the company as an ISR, was promoted to a 2IC after several years, and was promoted again to manager, joining the operations management team in 2019. She is the Team Leader for Team 7 and was essential to the creation of the Customer Service Team in Winnipeg. Being one of the senior staff at Frontier, training new staff is one of the things she enjoys the most at Frontier. Suzette is also always actively involved in organizing company/team activities and events. She has a reputation as “coordinator of fun” within her department.
Suzette is a CCS designate and can converse in three languages (English, French, and Tagalog). During her spare time, she crochets clothing, accessories and plushies and her lifelong dream is to say she has visited all seven continents in the world. (She has been to four so far!)